Compare
Prices and features checked on October 28, 2026 from Chatbase's own pages.
The short version
Chatbase suits teams that want to pick their AI model, connect a help desk such as Zendesk or Salesforce, and add voice. Patchwhistle suits small businesses that want a website chatbot at a lower monthly price, with no fee to remove a badge.
Side by side
What each product offers for an AI chatbot on a business website. "Coming soon" items on our side are not available yet.
| Feature | Patchwhistle | Chatbase |
|---|---|---|
| Pricing | ||
| Lowest paid plan | Yes: $19/month | Yes: $40/mo ($32 billed yearly) |
| How you pay | Yes: Flat monthly plan. No per-answer or per-resolution fees. | Yes: Message credits; some models use 2 to 5 per reply |
| Free trial | Yes: 14 days, no card | Yes: 7 days |
| Free plan | No | No |
| Training | ||
| Learns from your website, with re-sync | Yes: Automatic re-sync: Watch manual, Care weekly, Complete daily | Yes: Automatic re-train from the Basic plan |
| File upload | Yes: PDF, Word, text, Markdown, CSV | Yes: PDF, TXT, DOC, DOCX |
| YouTube videos | Yes | Not stated |
| Written Q&A answers | Yes | Yes |
| Google Drive, Notion and other cloud docs | Coming soon | Yes: Notion; Zendesk and Salesforce tickets |
| Answers | ||
| Replies in the visitor's language | Yes | Yes: 95+ languages |
| Links the source page | Yes | Not stated |
| Says when it does not know | Yes: And offers your contact link or a lead form | Not stated |
| After the chat | ||
| Lead capture | Yes | Yes: Form or conversational |
| Hand over to a person | Yes: Reply in the widget or by email | Yes: Own help desk from Basic, or Zendesk and others |
| Inbox of unanswered questions | Yes: Add the answer as a Q&A in one click | Partly: Source suggestions on Business |
| Integrations | ||
| Slack alerts and webhooks | Yes | Yes: Slack, webhooks and Zapier |
Coming soon | Yes | |
| Works without buying a help desk | Yes | Yes: Own help desk from Basic |
| Extras | ||
| Website uptime and SSL monitoring | Yes: Included on every plan | No |
Pricing
Chatbase counts message credits: most models use 1 credit per reply, stronger ones 2 to 5. Patchwhistle counts each answered visitor message once.
14-day free trial, no card. No free plan.
As listed on October 28, 2026.
FAQ
Questions people ask when choosing between the two.
We read these pages on October 28, 2026. Products change: check Chatbase's site for current details, and tell us if something here is out of date. Chatbase is a trademark of its owner; we are not affiliated.
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